Given all the negative publicity around this year’s X Factor, Marks and Spencer must feel their 2011 Christmas ad featuring the contestants is something of an own goal. Not so John Lewis, whose own Christmas ad (directed by 60 Watt former colleague and pal turned superstar director, Dougall Wilson) is going down gangbusters. Just a [...]

You’re planning a holiday. ? A biggie. ? To New Zealand, for 4 weeks, no less. Obviously you want to tell as many people as possible. ? Family, friends, clients. All of the above. So what do you do? Programme your email auto respond tool to send a reply, not just to all future incoming [...]

…a Nigerian, a Spaniard, a Chinaman, a Japanese man, a South African, an Australian, a Cape Verdian, a Jamaican and a Dane walk into a bar and the barman says… “Sorry, you can’t get in here without a Thai.”